Do you need emergency help in caring for a native animal? Have you found a snake, or a pet? We can help with all these issues and more – or at least, we can point you in the direction of someone who can.

Found a sick, injured or orphaned native animal?

Contact one of the following networks:

Healesville Sanctuary's Wildlife Hospital
Telephone lines open: 10am to 12pm and 1pm to 3pm 
Tel: (03) 5957 2829
Animal drop-off: 9am to 4pm

Department of Sustainability and Environment
The Department of Sustainability and Environment has a list of wildlife rehabilitation organisations
Tel: 136 186

Help for Wildlife
Help for Wildlife is a 24 hour statewide emergency service and is a voluntary, non-profit organisation established to assist with distressed wildlife on all levels.
Tel: 0417 380 687

Wildlife Victoria
Wildlife Victoria responds to calls through the emergency phone service when you report a sick, injured or orphaned animal. They use a comprehensive database to locate the nearest available and suitably experienced volunteer who then locates the animal and determines the most appropriate course of action.
Tel: 1300 094 535

Wildlife Rescue & Information Network 
Looking after Central Victoria's wildlife.
Tel: 0419 356 433

Found a snake?

The Department of Sustainability and Environment’s Customer Service Centre can supply the names of the nearest licensed snake handlers.

Tel: 136 186

Found an escaped pet?

Contact your local shire office/pound or veterinary clinic.

If you have found an injured animal and can safely transport them to a veterinary clinic, please contact your nearest vet.

Frequently asked questions about wildlife

Some of the questions we’re most often asked about wildlife can be answered by simply following these links.