Zoo Member Christmas Party Terms & Conditions

On behalf of Santa, we are looking forward to welcoming our members to this special event. By purchasing a ticket you are accepting the terms and conditions of the event as detailed below:

  • Tickets can be purchased from 4 September 2013, and phone bookings will incur an additional $7 postage handling fee.
  • Please print your e-ticket and present this at Melbourne Zoo along with your valid member card to gain entry.
  • Please ensure your membership is active at the time of this special event on 7 December 2013.
  • Tickets are not transferable and we do not offer refunds for this special member event.
  • This is an exclusive zoo member event and you can purchase a maximum of 1 non-member adult ticket per booking for a friend, partner or family member.
  • Persons under 16 years of age must be accompanied by their ticket-holding parent or a legal guardian and proof of ID may be requested.
  • Each member child (2-15 years) will receive one gift at the event which is not exchangeable.
  • Melbourne Zoo is an outdoor all-weather venue and, in the event of rain, the party will still proceed.
  • If the party is unable to run as planned for any reason beyond the control of Zoos Victoria, Zoos Victoria reserves the right in its sole discretion to cancel this party.
  • Zoos Victoria will not be liable for any direct, indirect, special or consequential loss of damage caused, or suffered by any guests attending this party.
  • Your zoos are all smoke-free zones and smoking in the Zoo is not permitted. Pass-outs are available from our gate staff.
  • Open fires, naked flames or disposable BBQs are not permitted on the Zoo grounds.
  • We love our animals and zoo grounds just as much as you. Tables, tents, sun shelters, market and beach umbrellas, glass, balloons, party poppers, balls, roller blades, skate-boards and whistles are prohibited. All items brought into the venue may be checked - including bags, baskets and eskys - and prohibited items will be confiscated.

If you have any questions please contact the memberships team on (03) 9285 9325. We look forward to celebrating a very meerkat Christmas with you at the Zoo!