Become a Member

Upgrade your entry ticket today!

Become a Zoo Member within 14 days of visiting the zoo and we'll deduct your entry ticket cost. Kids join free!*

Enter your valid zoo sales reference and date of visit below to get started.
What's my sales reference?


  • Additional Zoo Members who didn't visit the zoo with you can not be added at this time.
  • Only one adult, concession or senior admission ticket can be deducted per Zoo Membership.
  • Family entry tickets are currently unable to upgrade online.
  • If you wish to upgrade your family entry ticket or don't have your entry ticket, please call 1300 966 784 for assistance.

Thank you for helping us fight extinction

Terms and Conditions: 

Thank you for helping us fight extinction

What's my sales reference?

Physical tickets

The Sales Reference number is located in the top left corner of your ticket receipt, above the transaction ID.

Online tickets

Sales reference is located above the QR code on your confirmation email.

Need help? Contact us on:
Need help? Contact our
memberships team:
1300 966 784 9am-5pm daily