COVID-Safe Information for Schools

Following advice from the Victorian Government, we are thrilled to welcome school excursions to our zoos.

As with everything right now, things are a little different to normal so please read the FAQs below.

What do I need to know?

The following adult-to-student ratios apply:

Early childhood centres and kindergardens: 1:3

Foundation – Year 2: 1:5

Year 3 - Year 12: 1:5

Tertiary: 1:5

Special Development Schools: 1:1

  • Final numbers will be confirmed on the day but cannot increase once your initial booking has been made.
  • Teachers remain responsible for students following safe physical distancing measures with other visitors in the zoo on the day of your excursion.
  • Teachers and students aged 12 and over must wear a fitted face covering in indoor spaces, or where it is not possible to maintain 1.5m distance.
Where do I go when we arrive?

When you arrive at the zoo you’ll notice a queue of visitors waiting to get their tickets scanned. Please ask your students to wait separately and get one teacher to join this queue so we can register your school, take payment and get your day started!

Is everything open and running as normal at the moment?

Things may look a little different at the zoos right now. Please check these webpages closer to the time of your booking for the latest updates:

Melbourne Zoo: https://www.zoo.org.au/melbourne/pre-visit-info/

Healesville Sanctuary: https://www.zoo.org.au/healesville/pre-visit-info/

Werribee Open Range Zoo: https://www.zoo.org.au/werribee/pre-visit-info/

Can we go on the safari bus at Werribee Open Range Zoo?

You sure can! Our friendly team will book you and your students in for a safari bus ride at a particular time on the day of your excursion.

Backpacks and food– what should my students bring?

To make things easier, we highly recommend your students bring their own backpack to wear all day and bring their own lunch and water bottles, rather than using communal lockers or buying food from the zoo cafes.