COVID-Safe Information for Schools

Following advice from the Victorian Government, we are thrilled to welcome school excursions to our zoos from Monday 23 November for Term 4! Note: we are not yet taking bookings for 2021.

A zoo adventure with your students is a great way to end the school year on a high. As with everything right now, things are a little different to normal so please read the FAQs below and call our friendly Customer Engagement Team on 1300 966 784 when you’re ready to book!

What can I book?

You can now book a self-guided zoo excursion for Term 4 2020 for any day with availability from Monday 23 November 2020 onwards. A self-guided excursions means you and your students can choose your own adventure and wander the zoo at your leisure and celebrate the end of another school year! Note: we are not yet taking bookings for 2021.

Melbourne Zoo:

Healesville Sanctuary:

Werribee Open Range Zoo:

How to book

Bookings can be made over the phone by calling our Customer Engagement Team on 1300 966 784.

What do I need to know?
  • The following adult-to-student ratios apply:

Early childhood centres and kindergardens: 1:3

Foundation – Year 2: 1:5

Year 3 - Year 12: 1:5

Tertiary: 1:5

Special Development Schools: 1:1

  • Bookings are for a minimum of 12 students and maximum of 150 students. Final numbers will be confirmed on the day but cannot increase once your initial booking has been made.
  • Only one school will be able to visit each zoo, per day – so get in quick!
  • Teachers and students aged 12 and over must bring a fitted face covering to wear indoors when visiting the zoo. Please ensure your students follow safe physical distancing measures with other visitors in the zoo on the day of your excursion.
How do I pay?

When you book we’ll send you a booking confirmation and invoice to bring with you and show on the day of your excursion. You will need to pay this invoice when you arrive at the zoo. The following admission costs apply:

Early childhood centres and kindergartens: $19/student

Foundation – Year 2: $19/student

Year 3 - Year 12: $19/student

Tertiary: $29/student

Special Development Schools: $5/student

Teachers and adult helpers: free of charge within the adult-to-student ratio. Additional teachers and adult helpers receive a reduced adult concession price of $29

Where do I go when we arrive?

When you arrive at the zoo you’ll notice a queue of visitors waiting to get their tickets scanned. Please ask your students to wait separately and get one teacher to join this queue so we can register your school, take payment and get your day started!

Is everything open and running as normal at the moment?

No, things are looking a little different at the zoos right now. Please check these webpages closer to the time of your booking for the latest updates:

Melbourne Zoo:

Healesville Sanctuary:

Werribee Open Range Zoo:

Can we go on the safari bus at Werribee Open Range Zoo?

You sure can! Our friendly team will book you and your students in for a safari bus ride at a particular time on the day of your excursion.

Backpacks and food– what should my students bring?

To make things easier, we highly recommend your students bring their own backpack to wear all day and bring their own lunch and water bottles, rather than using communal lockers or buying food from the zoo cafes.