Eight zoo staff members standing in a line holding up letters spelling welcome!

Member Discovery Tour

Zoos Members have the opportunity to attend an exclusive behind-the-scenes tour of Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo.

This member-only Discovery Tour will take you off the beaten track to explore, learn and discover some special behind-the-scenes secrets of your zoos.

The guided walking tour will take approximately 45 minutes and afterwards you’ll be free to explore the zoo at your leisure!

It’s a little bit of history, a little bit of mystery and it’s completely free and exclusive for Zoos Victoria Members!

Please note prams and strollers cannot be taken into the off-limits areas.

Book in a tour today by calling our friendly Customer Engagement Team on 1300 966 784.

Frequently asked questions

Do I have to be a Zoo Member to attend this special discovery tour?

You sure do, we will only be revealing our secrets to Zoos Victoria Members. All attendees must be active members of Zoos Victoria.

What does this Members' Discovery Tour involve?

The Members' Discovery Tour is a guided walking tour of the behind the scenes areas at Healesville Sanctuary, Melbourne Zoo and Werribee Open Range Zoo.

Do I need to wear any particular kind of shoes?

Please wear your most comfortable walking shoes for this tour as there will be unmade dirt and gravel paths in some areas.

Can I bring food and drink?

Feel free to bring a water bottle on the tour, but please no other food or drink.

Where is the meeting point for the tour?

All registered members will meet at the main entrances of Melbourne Zoo (Elliot Avenue), Healesville Sanctuary and Werribee Open Range Zoo. Your tour guide will be waiting for you at the members' entrance.

Will there be any animal encounters on this tour?

No, the tour will focus on welcoming members to the property ensuring Zoo Members become familiar with the zoo and its history.

Will the tour run in poor weather?

The tour is an all weather event, so please dress accordingly for all weather conditions.

Can I join the tour if I am late?

Unfortunately no, all attendees registered must be at the Melbourne Zoo entrance at 8am to depart at 8.15am, Healesville Sanctuary entrance at 10.15am for 10.30am start and Werribee Open Range Zoo at 8.35 to depart at 8.45am. Once the tour departs no access will be available for attendees into the zoo until it opens to the public at 9am.

Is there a parent to child ratio?

All children must be supervised at all times and a maximum of two children to one adult will strictly be enforced.