Every day


$31 per person (excludes zoo entry)

$28 Zoo Members


Daily at 11am


10 minutes


Max. 6 people


All participants require a paid ticket

Children 15 and under must be accompanied by a paying adult

Visitors aged 18 years or older must be fully vaccinated against COVID-19 to visit our zoos or have an eligible COVID-19 digital certificate exemption. More information

Fitted face masks are to be worn on all encounters, behind the scenes, tours and in some animal habitats, which will be signed

Read the full terms and conditions

Meet our sleepy koalas

Learn some remarkable facts about Australia's favourite tree-huggers and see why they've captured the nation's hearts.

Perfect for individuals, couples or families, these unforgettable small group experiences will allow you exclusive up-close access.

Be sure to check in at the ticket office at least 30 minutes prior to your encounter to collect your wristband. The encounter is a brief experience that lasts a couple of minutes with each visitor booked, however please plan at least 15 minutes to meet your host and keeper, and hear the safety briefing.

When you purchase a Close-up Encounter you are directly contributing to Zoos Victoria's work to fight wildlife extinction.

Zoo entry not included. Be sure to also book your entry tickets for the same date as your encounter.