Thursday 24 June, 2021

Session 1: Understanding the basic principles of resource efficiency

Friday 25 June, 2021

Session 2: Improving your organisation's environmental performance


Both sessions run from 10am - 2pm AEST


$246 AUD per person

Early bird offer: Book by 10am AEST Thursday 27 May and receive 10% discount (save $24 AUD)

Any eligible discounts are automatically applied upon checkout.

When booking select the date of the first session and you will automatically secure a place in the subsequent sessions.

Bookings close 10am (AEST), 22 June 2021 (48 hours before the first session).


All sessions are spoken in English and held online via Zoom. Participants will be sent their unique link to login closer to the event.

The sessions are live and the recording will be securely shared to participants for a short period of time only.

Improve business sustainability by minimising waste and achieving better environmental outcomes.

Masterclass overview

This is a great starting point for anyone looking to improve their environmental performance by using their resources (water, materials, energy) more efficiently.

Resource efficiency paves the foundations for other environmental initiatives like becoming carbon neutral and achieving zero-waste-to-landfill.

Learn about monitoring and measurement of resources through various methods, as well as analysis of data and development of business cases for prioritisation of projects that drive financial and environmental dividends.

Learn from the world's first carbon neutral zoo with exclusive access to ZV experts and real-world application to inspire your sustainability journey.

Course content 
Session 1: Understanding the basic princples of resource efficiency

To understand the basic principles of resource efficiency (energy, water and materials), we must appreciate the importance of data in order to identify and harness opportunities for improvement.

In this session you will:

  • Gain an understanding of how and what to measure.
  • Learn how to analyse and interpret data to uncover resource efficiency opportunities (e.g. material savings, water savings, energy savings).
  • Learn about different monitoring and measurement methods for different resources and sources of data (e.g. use of smart meters, financial data and auditing).
  • Explore unique Zoos Victoria insights; through the development of an energy balance and energy intensity measures for energy efficiency; for water and materials, the mass balance concept will be introduced together with corresponding matrix for analysis and benchmarking.
Session 2: IMPRoving your organisation's environmental performance

Discover how efficient resource management can improve your organisation's environmental performance.

With monitoring and measurements in place, learn how to:

  • Prioritise projects; this includes how to develop, position and justify business cases with the support of data.
  • Consider environmental and financial considerations in your business case proposition and opportunity cost.
  • Discover how to set up a monitoring program and analyse your progress, celebrate environmental wins, and effectively review your process for continuous improvement.
  • Develop a set of matrix for monitoring and reporting.
  • Communicate resource efficiency programs and projects in reference to current environmental issues such as climate change, water scarcity and resource depletion.
  • Access to Zoos Victoria specialists
  • Virtual access to real Zoos Victoria case studies and insights
  • Recommended reading list
  • Certificate of completion (1/2 workshop attendance required)
Who should attend

This masterclass will draw on zoo-based insights (ideal for attraction-based organisations) but applicable to any business who wants to become more efficient, sustainable, and reduce their environmental footprint.


The sessions commence at 10am Australian Eastern Standard Time  and finish at 2pm on each day, with a 20 minute break.

Please join the call 15 minutes prior to each session so we can begin promptly.

Break and finish times are approximate.

The sessions are live and the recording will be securely shared to participants for a short period of time only.

About the facilitator

Kiam Yoong, Senior Manager Environmental Sustainability

Qualifications: BE (Civil), ME (Cleaner Production)

Kiam Yoong is an Environmental Sustainability professional passionate about a world in harmony with the natural environment. His expertise and key work areas include:

  • Development of environmental sustainability policies and strategies
  • Developed and implemented ISO 14001:2015 Environmental Management System
  • Climate Change mitigation taking into demand side management (eg resource efficiency), alternative energy sources (eg renewables) and carbon sinks (eg avoided deforestation offsets)
  • Carbon Accounting and certification to Climate Active carbon neutral certification
  • Zero Waste to Landfill management plans
  • Resource Efficiency
  • Environmental, Social and Governance Procurement

Kiam is also the Convenor - Environmental Sustainability Specialist Advisory Group for the Zoo Aquarium Association and a member of the Task Force on Single-Use Plastics for World Association of Zoos and Aquariums.

For more information on this masterclass and other tailored training in environmental sustainability, contact zvconsultancy@zoo.org.au

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