Tickets and Weather policy

Everything you need to know about the weather and ticket policy for Zoo Summer Cinema is here!

Weather

What happens if it rains?

Zoo Summer Cinema is an all-weather event meaning the show must go on, rain, hail or shine. We ask all guests to refrain from using umbrellas as it obstructs the view of other cinema goers so in the event of some rain be sure to have some weather proof clothing on hand.

In the case of severe storms or dangerous weather, Melbourne Zoo reserves the right to cancel the event and all ticket holders will be advised via text and email ahead of the evening.

Tickets

What does my General Admission ticket include?

Your general admission ticket includes access to Melbourne Zoo from 5.30pm as well as a night under the stars watching a great flick.

What does a Gold Grass ticket include?

A Gold Grass ticket includes a premium viewing area, bean bed, take home blanket and designated waiter service.

This ticket alone does not give you general admission access to Zoo Summer Cinema and is to be purchased in conjunction with an event entry ticket.

What does a Lounge Lawn ticket include?

A Lounge Lawn ticket includes a designated viewing area and take home picnic blanket.

This ticket alone does not give you general admission access to Zoo Summer Cinema and is to be purchased in conjunction with an event entry ticket.

Why can’t I book a child ticket?

Tickets cannot be purchased for children to any movies rated M or MA15+ or R.

Can I buy a ticket on the night?

We recommend to purchase your tickets well in advance to avoid missing out. However, in the instance we still have tickets available on the event of the event we will have a box office open to sell remaining tickets.

Can I get a refund or swap my tickets if I can no longer attend?

Zoo Summer Cinema is a non-refundable event. If you are unable to attend the event, you are welcome to pass your tickets to friends or family however we will be unable to issue a refund.

Do members get a discount on tickets?

Members receive 10% off Zoo Summer Cinema tickets. You will need to ensure you present your valid membership card along with your event tickets for entry to the event.