Hamper terms and conditions

Melbourne Zoo Hampers

  • Hamper bookings can only be made through the Zoos Victoria website and is subject to Zoos Victoria’s terms and conditions of entry to our Zoos.
  • Hampers must be booked within 5 days’ notice of your intended visit to the Zoo
  • If you do not receive a confirmation email for your hamper, this order has not been processed
  • Collect hampers from Giraffe Lookout Café after 10am on the date stated on your confirmation email
  • Please present your confirmation email when collecting your hamper
  • All cancellations or amendments must be advised on the Contact Email below. Cancellations or amendments received within 48 hours of the due date are non-refundable.
  • Please direct any dietaries/allergens, cancellations, amendments or questions on the Contact Email
  • Contact email: zooevents@restaurantassociates.com.au  (Please state your name, contact number and order number)

Werribee Open Range Zoo Hampers

  • Hamper bookings can only be made through the Zoos Victoria website and is subject to Zoos Victoria’s terms and conditions of entry to our Zoos
  • Hampers must be booked with 5 days’ notice of your intended visit to the Zoo
  • If you do not receive a confirmation email for your hamper, this order has not been processed
  • Collect hampers from Meerkat Bistro after 10am on the date stated on your confirmation email
  • Please present your confirmation email when collecting your hamper
  • All cancellations or amendments must be advised on the Contact Email below. Cancellations or amendments received within 48 hours of the due date are non-refundable
  • Please direct any dietaries/allergens, cancellations, amendments or questions on the Contact Email
  • Contact email: zooevents@restaurantassociates.com.au  (Please state your name, contact number and order number)