Wombat Joey Shadow wrapped snugly in a green blanket being cuddled by a keeper at Healesville Sanctuary.

Emergency wildlife help

Found an injured, orphaned or distressed animal? Contact one of these groups to help.

Time is often one of the most important factors when caring for a sick, injured, orphaned or distressed animal. There are a number of organisations you can contact no matter what time of the day or where you are located that can provide emergency help for wildlife.

Orphaned koala sitting in a tub being weighed with a vet sitting next to it

Native wildlife – contact Healesville Sanctuary’s Australian Wildlife Health Centre

Healesville Sanctuary has an onsite veterinary clinic that assists injured, sick and orphaned wildlife.

Phone: (03) 5957 2829
Animal drop-off: 9am to 4pm

Seal looking at camera

Marine wildlife – contact Melbourne Zoo’s Marine Response Unit

The Marine Response Unit is Victoria's first dedicated marine unit, responding to calls for assistance involving seals, turtles, seabirds and other marine wildlife in Victorian waters.

Phone: 1300 245 MRU (1300 245 678)


If you need help transporting the animal or have found the animal after-hours contact one of these organisations:

After hours

Help for Wildlife is a 24-hour state-wide emergency service to assist with injured or distressed wildlife on all levels.
Website >>
Phone: 0477 555 611

Central Victorian wildlife

Wildlife Rescue & Information Network can assist with helping Central Victoria's wildlife.
Website >>
Phone: 0419 356 433


Contact the Department of Environment, Land, Water and Planning (DELWP)
Website >> 
Phone: 136 186

Lost pets

Contact your local shire office, pound or veterinary clinic.

If you have found an injured pet and can safely transport them to a veterinary clinic, please contact your nearest vet.

Still unsure who to contact?

Wildlife Victoria contacts a nearby volunteer who will then locate the animal and determine the best course of action.
Website >>
Phone: (03) 8400 7300

The Department of Environment, Land, Water and Planning (DELWP) can assist with finding a wildlife rehabilitation organisation.
To find a local carer >>
Phone: 136 186