Emperor Tamarin in a branch holding a phone while looking at the camera. He is black with long white whiskers.

Contact us

Questions, comments, feedback? Get in touch with us!

Before getting in touch with us, check out our latest FAQs in case your question has already been answered:

Couldn't find an answer? Get in touch with us: 

Note: we are experiencing an extremely high volume of calls and emails at the moment so the phone wait time and email response time may be lengthy. We apologise for any inconvenience this causes.

Phone: 1300 966 784 (note: there are long wait times right now)
Email: contact@zoo.org.au (note: there are long wait times right now)

Are you a journalist looking to get in touch?

Please email our Digital Newsroom Team.
Email: media@zoo.org.au (note: this is not a customer service email address)

Come visit us:

Healesville Sanctuary


Glen Eadie Avenue
Healesville, Vic. 3777


Melbourne Zoo


Elliott Avenue
Parkville, Vic. 3052

Werribee Open Range Zoo


K Road
Werribee, Vic. 3030

Postal address:

Zoos Victoria
Woiworung Country
PO Box 74

Parkville, Vic. 3052