Contact us

Before getting in touch with us, check out our latest FAQs in case your question has already been answered:

Couldn't find an answer? Get in touch with us: 

Note: we are experiencing a high volume of calls and emails at the moment (everyone is super keen to get back to the zoo!) so may take some time to respond. We apologise for any inconvenience this causes.

Phone: 1300 966 784
Email: contact@zoo.org.au

Are you a journalist looking to get in touch?

Please email our Digital Newsroom Team.
Email: media@zoo.org.au

Note: this is not a customer service email address

Come visit us:

Postal address:

Zoos Victoria
Woiworung Country
PO Box 74
Parkville, Vic. 3052