Terms and Conditions
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Youth for the Mountain Pygmy-possum Terms and Conditions

  • Entry to Zoos Victoria Youth for the Pygmy Possum event is available from 10am via the Rail Gate where students will be greeted by a Zoos Victoria educator. The event concludes at 3pm.
  • Transport to and from program is the responsibility of the participant.
  • Limited tickets are available until sold out. Tickets can be purchased online or by phone.
  • Participants do not need to be a Zoo member to attend.
  • Participants will be under adult supervision for the duration of the event at the required student-adult ratio of 15-1. Supervising adults are current holders of Working with Children Check. Supervision outside of the program times is not guaranteed.
  • Participants must be aged 13-17 inclusive. Proof of age may be requested.
  • Participants must bring their event ticket on the day to gain entry.
  • Melbourne Zoo is an outdoor all-weather venue and in the event of rain, the event will still proceed. NO RAINCHECKS. Exceptions to this policy are when the Zoo is closed due to storm damage or for emergency reasons.
  • If the event is unable to run as planned for any reason beyond the control of Zoos Victoria, Zoos Victoria reserves the right in its sole discretion to cancel the event. In this situation every effort will be made to communicate this information to members.
  • We strictly do not offer refunds unless the event has been cancelled.
  • No concession or further discounts apply.
  • All general Zoos Victoria “Conditions of entry” apply. Participants found to be in breach of Zoos Victoria conditions may be refused entry or be ejected from the Zoo grounds.
  • Zoos Victoria reserves the right to refuse admission or to eject a ticket holder for behaviour likely to cause damage, injury, nuisance, annoyance or for failure to comply with reasonable requests.
  • Zoos Victoria will not be liable for any direct, indirect, special or consequential loss or damage caused, or suffered by any guests attending the event.
  • Tickets may not, without the prior written consent of Zoos Victoria, be resold or offered for resale at a premium (including via on-line auction sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services, either by the original purchaser or any subsequent bearer. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the bearer of the ticket may be refused admission.