Absolutely everyone, including Zoo Members and babies, needs to have a pre-booked zoo ticket before you arrive at the zoo. No tickets available at the gate.
Children aged 15 and under must be accompanied by an adult at the zoo and must have a prebooked ticket, even if it's a day that kids can visit for free.
Zoo Members, your tickets are free but will still need to be booked.
Reminder: fitted face masks must be worn on the safari bus if you are aged 12 or over. The free safari bus cannot be booked in advance.