Plan your visit

Cost for teachers

• Teachers and adult helpers are admitted free of charge within the program’s recommended student to adult ratio.
• Additional adult helpers outside recommended ratios need to pay the reduced adult concession rate of $34.50 ($22.50 at Kyabram Fauna Park), or can use Zoos Victoria Adult Membership for free entry.

Please Note:

• The minimum number of students for an education program is 12 (exceptions made for SDS schools).
• SDS schools will need to pay a minimum of $60, then $5 per additional student.
• Home school students can access the school admission price to participate in education programs with a minimum of 12 students attending.
• Prices are in Australian dollars and are valid from 1 January to 31 December of that year.
• Zoos Victoria Memberships are not valid for tertiary, school, early childhood centre and kindergarten visits. 
• Self-guided excursions mean you and your students can choose your own adventure and wander the zoo at your leisure.
• School excursions are only available on weekdays during the Victorian school term.
• Tertiary excursions are only available on weekdays, excluding public holidays. 

Cost for teachers

• Teachers and adult helpers are admitted free of charge within the program’s recommended student to adult ratio.
• Additional adult helpers outside recommended ratios need to pay the reduced adult concession rate of $40 ($24 at Kyabram Fauna Park), or can use Zoos Victoria Adult Membership for free entry.

Please Note:

• The minimum number of students for an education program is 12 (exceptions made for SDS schools).
• SDS schools will need to pay a minimum of $60, then $5 per additional student.
• Home school students can access the school admission price to participate in education programs with a minimum of 12 students attending.
• Prices are in Australian dollars and are valid from 1 January to 31 December of that year.
• Zoos Victoria Memberships are not valid for tertiary, school, early childhood centre and kindergarten visits. 
• Self-guided excursions mean you and your students can choose your own adventure and wander the zoo at your leisure.
• School excursions are only available on weekdays during the Victorian school term.
• Tertiary excursions are only available on weekdays, excluding public holidays. 

Some schools and education centres may be required to pay on the day and will be informed prior to their visit. Please check with your school/education centre Finance team BEFORE your day at the zoo to see whether you are required to pay upfront.

The following payment methods are accepted: 

• Debit or credit card

Payment on the day can be made by debit or credit card. A tax receipt will be issued. 

• Invoice

You may be able to have an invoice issued after your visit. Zoos Victoria’s ABN 969 139 590 53. 

Payment must be made in one transaction and will be based on the number of students and adults visiting the zoo on the day. 

Cancellation of an excursion must be made at least 10 business days prior to your booked visit. 

If not, a cancellation fee of $200 will be invoiced. 

The fee will be waived due to extreme weather or if the booking is rescheduled. 

• Melbourne Zoo Map You can also collect a printed map when you arrive, however in the interest of sustainability and waste minimisation, printed maps will only be given to the adults leading the excursion. Program-specific maps can be found on the excursion pages.
  
  
• Sensory Map
• Social Story
• Plan Your Visit Video
• Plan your route to Melbourne Zoo

• Werribee Open Range Zoo Map You can also collect a printed map when you arrive, however in the interest of sustainability and waste minimisation, printed maps will only be given to the adults leading the excursion. Program-specific maps can be found on the excursion pages.
  
• Sensory Map
• Social Story
• Plan Your Visit Video
• Plan Your Route to Werribee Open Range Zoo

• Healesville Sanctuary Map You can also collect a printed map when you arrive, however in the interest of sustainability and waste minimisation, printed maps will only be given to the adults leading the excursion. Program-specific maps can be found on the excursion pages.
• Sensory Map
• Social Story
• Plan Your Visit Video
• Plan Your Route to Healesville Sanctuary 

• Kyabram Fauna Park Map You can also collect a printed map when you arrive, however in the interest of sustainability and waste minimisation, printed maps will only be given to the adults leading the excursion. Program-specific maps can be found on the excursion pages.
  
  
• Sensory Map
• Social Story
• Plan Your Visit Video
• Plan your route to Kyabram Fauna Park

• Children and students remain the responsibility of the teacher at all times, including during the Education program.

• Please refer to the teaching guide and student workbook before your excursion. These resources will guide you on what to do to prepare your students for the excursion, what you can do at the zoo and what you might like to do when you return to school. The teacher guide links to the student workbook. The student workbook is editable. Please ensure that you have class sets of the student workbook printed and available for students to use during their excursion. *note: student workbook is only for year 7-12 programs

• Student admission cost includes the education program. There is no extra cost to do an education program.

• Self-guided excursions mean you and your students can choose your own adventure and wander the zoo at your leisure.

• Please download the student booklets and print class sets for your students.

• Please ensure students dress appropriately for all outdoor weather conditions as they will be outside all day. If extreme weather is predicted, we encourage you to reschedule your visit.

• Keeper Talks are available for all zoo visitors including school groups to attend- there is no need to book. Refer to the zoo map for Keeper Talk times. *Note: some keeper talks have limited capacity

• Yes, we encourage you to have your first aid kit with you throughout the day. We also have First Aid Officers onsite - any staff member or volunteer will have a radio so you can approach them and they will radio for a First Aid Officer.

• We recommend to book just one education program for your class and enable some time for students to be able to explore the Zoo.

• Please notify us if you are bringing more students or significantly less students than what you booked for. If bringing slightly fewer students than what booked for, it is okay to let us know on the day.

• Please call the Customer Engagement Team on 1300 960 784. If you are late for an Education program, it is likely the program will be cancelled. You may proceed to enjoy your day moving around the zoo.

• Teachers and adult helpers are admitted free of charge within the program’s recommended student to adult ratio (located at the top of this page). Additional adult helpers outside recommended ratios will need to pay the reduced adult concession rate of $34.50 ($22.50 at Kyabram Fauna Park), or can use Zoos Victoria Adult Membership for free entry.

• You may visit the zoo to complete a risk assessment prior to your visit. Please bring evidence of your school booking to show to the Admissions team.

• You will need to stick to your booked workshop/program/safari time as these cannot be changed. The itineraries can be used as a guide to plan your day and you are most welcome to plan out your own itinerary. There is a lot to see at our zoos. It is not likely you will be able to cover it all in one day. We recommend that you aim to at least try and cover 2 of the Zoo trails with your students and at least 1 keeper talk with breaks in between. 

• We recommend students carry their bags with them while they explore the zoo. While we do have limited lockers available, access cannot be guaranteed.

• If you are visiting Kyabram Fauna Park, there is a room available to store bags for the day.

• Yes, students can purchase their lunch at our on-site cafe. 
  
  Our zoos are currently cashless. Payment at the food and drink outlets can only be made by credit or debit card.

• No booking is required to leave lunches in a pavilion, however these spaces are not secure. Please do not leave valuables, and secure lunch tubs from birds. We recommend students carry a rubbish-free lunch in a backpack for more flexibility. 

  
  Refer to the Education map for suggested lunch spots.

• You will receive an email before your visit with property-specific arrival instructions, including parking information and where to meet.